|Subject: About Your Experience With 21st Century Insurance|
|From: 21st Century Insurance <firstname.lastname@example.org>|
|Date: 22/09/16 18:24|
|To: "email@example.com" <firstname.lastname@example.org>|
21st Century Policy Cancellation Survey
Dear Berat Albayrak:
We’re sorry that you are no longer using 21st Century Insurance as your auto insurance provider. We are interested in learning why you discontinued using our services and what we could have done to keep your business.
To that end, we have retained a leading marketing research firm, CustomerSat, Inc., to collect your feedback via an online survey and to assess all results. The survey should only take a few minutes of your time to complete, and your feedback is invaluable to 21st.
To access the survey, please click on the link below or copy and paste the address into your browser.
Thank you in advance for your time and we look forward to your input.
Assistant Vice President, Customer Care
21st Century Insurance
21st Century Plaza
6301 Owensmouth Ave.
Woodland Hills, CA 91367
***NOTE: Please do not reply to this email unless you are having difficulties completing the survey. For all other assistance, visit 21st's website at http://www.21st.com or contact 21st at 1-800-211-SAVE.***
-------- IMPORTANT NOTES ---------